The Big Switch Off is Coming

"The Big Switch Off 2025" is fast approaching, signaling the end of the Public Switched Telephone Network (PSTN). Every business in the UK must upgrade to fully digital, fibre-based services before this deadline. IT Geeks stands ready to guide you through this transition, ensuring your communication infrastructure aligns with the future.

What is the PSTN switch off?

The traditional PSTN network is being replaced by fibre for enhanced connectivity. Come 2025, analogue/digital phone lines, ISDN systems, and outdated broadband will be obsolete. Modernise now to embrace the benefits of a digital future.

IT Geeks technician provideing remote IT support talking to a client on a headset
A laptop sitting on a desk displaying a recovery progress bar on the screen

What is the PSTN stop sell?

From September 5th, 2023, traditional phone lines and FTTC broadband sales will cease. Businesses must transition to digital IP services. Equipment reliant on PSTN, like alarms and EPOS machines, must be upgraded.

So why is PSTN being switched off?

The aging PSTN network is costly to maintain and inadequate for modern demands. The move to full fibre aligns with the UK's digital future, prioritising speed, accessibility, and reliability.

When is the switch off going to happen?

By 2025, Openreach will phase out the PSTN. Migration to full fibre is underway, with many areas already unable to purchase copper-based services. Prepare now to reap the benefits of a digital, IP network.

How will my business be affected?

Approximately 2.4 million UK businesses rely on PSTN-based services. Legacy systems will cease to function, necessitating a switch to fibre-based technology for continued operation.

IT Geeks technician provideing remote IT support talking to a client on a headset
A laptop sitting on a desk displaying a recovery progress bar on the screen

So what do I need to do?

Prepare for the imminent stop sale in September 2023 by transitioning to IP telephony and fibre broadband. Embrace this opportunity to future-proof your business and stay ahead of the competition.

Frequently Asked Questions

Openreach is slated to close the Public Switch Telephone Network (PSTN) in December 2025. Consequently, all phone lines for businesses in the UK will undergo a transition to a fully digital network, utilising Voice over Internet Protocol technology (VoIP) over a fibre-based service. This shift not only impacts phone lines nationwide but also entails the migration of broadband lines from standard copper to a comprehensive fibre network currently being deployed throughout the country. The rollout is progressing gradually across the UK, prompting consideration for businesses to potentially switch from PSTN to fibre and IP services before the December 2025 deadline.

The forthcoming closure of traditional PSTN lines, encompassing analogue or digital phone lines, ISDN phone systems employed by businesses, and older internet connections like ADSL and FTTC broadband, renders them all obsolete. If your business currently relies on any of these legacy connections for its phone lines or broadband, it's high time to consider an upgrade to a full fibre connection and embrace a VoIP-based phone system.

With exchange areas reaching a 75% completion milestone for the installation of fibre connections, "stop sell" notices are being issued on copper-based services. Post this phase, these services will be discontinued. To ensure uninterrupted service, businesses must proactively transition to fibre-based telecoms and internet solutions before the withdrawal process begins. Assess the services requiring migration promptly to avert last-minute disruptions or potential delays in the installation of new services. Seizing this opportunity allows businesses to harness the benefits of VoIP services sooner rather than later.

PSTN, a fundamental service employing circuit-switched copper phone lines to transmit analogue voice data, has been a staple in homes and businesses for decades. A PSTN phone number corresponds to one line and cannot serve any other purpose while a call is in progress. In contrast, VoIP (Voice over Internet Protocol) utilises IP-based technology to facilitate calls over the internet. This approach enables faster, cost-effective, more reliable, and flexible communication, eliminating the dependence on costly and high-maintenance copper-based services.

A diverse array of VoIP business phone systems awaits, and the team at IT Geeks is ready to assist. We'll assess the unique needs of your business, explore the full spectrum of available options, and aid you in choosing the optimal system. Our extensive range of VoIP phone systems caters to businesses of all sizes, and naturally we'll provide comprehensive guidance to ensure a smooth transition to an all-IP future.

No. Openreach is currently in the process of preparing exchanges nationwide, and the transition to new, full fibre connections is actively underway. In certain exchange areas, a stop sale of legacy PSTN phone lines has been initiated. To ensure your business stays connected prior to the complete Openreach UK WLR switch-off in 2025, it is imperative to upgrade your legacy telephony and connectivity to a full fibre and hosted solution. *Please note - A stop sale of legacy PSTN phone lines has already been implemented in some exchange areas, and this rule will be applicable to all exchanges by October 2023.

Call us on 0330 353 0344

Let IT Geeks be your partner in achieving a seamless transition of your business telecoms network

Contact Us